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Clearing your Cache

Clearing your cache can significantly improve the speed and performance of your browser. The following procedures provide steps to clear the cache memory for a variety of browsers:

Clearing Cache on Microsoft® Internet Explorer 4.0

  1. Click View, and select Internet Options on the Internet Explorer menu bar.
  2. Click the General tab.
  3. Click Delete Files.
  4. Click OK on the Delete Files dialog box.
  5. Click OK.

NOTE:

If these steps fail to resolve your problem, close all open browser windows and open the Internet Options window from the Windows Control Panel.

Clearing Cache on Microsoft® Internet Explorer 5.0

  1. Click Tools, and select Internet Options on the Internet Explorer menu bar.
  2. Click the General tab.
  3. Click Delete Files.
  4. Click OK on the Delete Files dialog box.
  5. Click OK.

NOTE:

If these steps fail to resolve your problem, close all open browser windows and open the Internet Options window from the Windows Control Panel.

Clearing Cache on Microsoft® Internet Explorer 6.0

  1. Click Tools, and select Internet Options on the Internet Explorer menu bar.
  2. Click the General tab.
  3. Click Delete Files.
    NOTE: Be careful not to select Delete Cookies instead of Delete Files as this will remove all the cookies stored on the computer.
  4. Click OK on the Delete Files dialog box.
  5. Click OK.

NOTE:

If these steps fail to resolve your problem, close all open browser windows and open the Internet Options window from the Windows Control Panel.

Clearing Cache on Netscape® Communicator / Navigator 6.0

  1. Click Edit, and select Preferences on the Netscape menu bar.
  2. Click Advanced.
  3. Click Cache.
  4. Click the Clear Memory Cache button.
  5. Click the Clear Disk Cache button.
  6. Click OK.

NOTE:

If these steps fail to resolve your problem, close all open browser windows and open the Internet Options window from the Windows Control Panel.

Clearing Cache on Netscape® Communicator / Navigator 4.0

  1. Click Edit, and select Preferences on the Netscape menu bar.
  2. Click Advanced.
  3. Click Cache.
  4. Click the Clear Memory Cache button.
  5. Click the Clear Disk Cache button.
  6. Click OK.

NOTE:

If these steps fail to resolve your problem, close all open browser windows and open the Internet Options window from the Windows Control Panel.

Clearing Cache on America Online® 5.0 (32 bit)

  1. Click MY AOL, and select Preferences on the AOL menu bar.
  2. Click the WWW button.
  3. Click the General Tab.
  4. Click Delete Files.
  5. Click OK.

NOTE:

If these steps fail to resolve your problem, close all open browser windows and open the Internet Options window from the Windows Control Panel.

 

Clearing Cache on America Online® 6.0

  1. Click Settings, and select Preferences on the AOL menu bar.
  2. Click Internet Properties (WWW).
  3. Click Delete Files.
  4. Click OK.

NOTE:

If these steps fail to resolve your problem, close all open browser windows and open the Internet Options window from the Windows Control Panel.

Clearing Cache on America Online® 7.0

  1. Click Settings, and select Preferences on the AOL menu bar.
  2. Click Internet Properties (WWW).
  3. Click Delete Files.
  4. Click OK.

NOTE:

If these steps fail to resolve your problem, close all open browser windows and open the Internet Options window from the Windows Control Panel.

Clearing Cache on Microsoft® Internet Explorer 4.0, 4.01, 4.5, and 5.0 for Macintosh®

  1. Click Edit, and select Preferences on the Internet Explorer menu bar.
  2. Click the arrow beside Web Browser.
  3. Click Advanced.
  4. Click Empty Now.

NOTE:

If these steps fail to resolve your problem, close all open browser windows and open the Internet Options window from the Windows Control Panel.

  Clearing Cache on America Online® for Macintosh®

  1. Click Members.
  2. Click Preferences.
  3. Scroll down to Web.
  4. Click Empty Cache.

NOTE:

If these steps fail to resolve your problem, close all open browser windows and open the Internet Options window from the Window control panel.

 

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