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Cinema - Playback Issues - Live Streaming


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Created 2006-10-17
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Author Ray
Our movies are accessed and viewed by members via live streaming.
 
To ensure that this process is available to you, it is necessary for you to make sure you have "authorised" your system to allow it.
 
"Authorised" means for you to ensure that your media player is set to view and access movies via live streaming.
 
As the system will view the movie direction as a "pop-up", even though it is not in the literal sense, it does redirect the browser from one section of our site to another.
 
Below are a set of instructions to follow that are applicable for Internet Explorer 6 (IE 6).
 
Please read them carefully and take your time to ensure they are carried out correctly, so that you know for sure you have completed the necessary steps.
 
We suggest that you print these instructions out if you have access to a printer, in the event that you need them for future reference.
 
 
1 - Open a browser page
 
2 - Click on Tools (at the very top of your page next to "Help")
 
3 - Click on Internet Options
 
4 - Click on Advanced
 
5 - Roll down to the last section, which is "Security"
 
6 - Ensure the box next to "Allow active content to run in files on my computer" is ticked
 
7 - Click on "Connections" Tab (next to "Programs")
 
8 - Ensure none of the boxes (there are 3) in this dialogue box are ticked
 
9 - Click on "Privacy" (next to "Content")
 
10 - Ensure that your privacy settings are on "Medium" and that the box to "Block Pop-Ups" is not ticked.
 
11 - Click on "Security" (next to "Privacy")
 

12 - Click on the button next to Trusted Sites that says "Sites". When this box pops up, copy the links below, and paste them into then click Add.

13 - Click Custom Level (still in security) and select at the bottom, "Reset to Medium".
 
Please follow these instructions and once you have completed them, close the browser, clear the temp files and cookies, then shut down and reboot.
 
After rebooting, open the browser, log into the members area as normal, and please try again to view a movie that you could not previously.
 




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