If you have "Zone Alarm" installed on your system and are experiencing access problems, please follow these instructions.

1 - Check your username and password details are correct.

2 - If your details are not correct, please click here to request assistance: http://www.watcherswebsupport.com/

3 - Once you have confirmed your password details are correct, close all other programs that are currently running.

4 - Open "Zone Alarm" and follow the instructions below:

    - Step 1. Go to the Firewall panel.
    - Step 2. Select "Advanced."
    - Step 3. Click "Add."
    - Step 4. Click "IP Address."
    - Step 5. For "Description," enter something of your own choosing.
    - Step 6. Enter the following addresses:
        193.239.90.199
        www.watchersweb.com
        www.watcherswebblue.com
        www.watcherswebclubhouse.com
    - Step 7. Click "Next."
    - Step 8. Click "Finish."
    - Step 9. Click "OK."

For any other information regarding "Zone Alarm" issues, please visit their site: http://www.zonelabs.com.au/faq/

If you are still experiencing problems with Watchersweb, WatcherswebBlue or The Clubhouse, please submit your enquiry using our Support System.

Please be sure to include as much information as possible regarding any error messages or codes.

Thank you.

Watchersweb Support Team

http://www.watcherswebsupport.com/